CBH x Clara: A Collaboration for Mother's Day Magic (case study)

As Mother's Day drew near, Clara, the dedicated owner of Sweet Delights Bakery, required cake boxes in bulk. Clara's regular supply ran out, so she resorted to social media, where she came across CBH on Instagram. Clara collaborated with urgency and dedication to satisfy the demands of her business.

Meeting Clara’s Demands: Communication that Flows Without a Hitch

Our Team responded to Clara's query without any delay. Clara received prompt, courteous referrals to our customer service agents (CSRs) through direct messaging. Clara explained her ideas for Mother's Day cake boxes in a voluntary exchange. She mentioned that she wanted a lid box with a window covering and Mother's Day-themed artwork that included Sweet Delights' branding components. Our dedicated representatives gave her good attention and made sure that all requirements were understood and agreed upon. 

Bringing Ideas to Life

Our team at CBH really took her thoughts to heart and folded them into our work. We made sure to inject her preferences into the 3D modeling of those personalized cake packaging boxes she wanted so much. It was a proper creative effort—with Clara's insights sparking new ideas and with us using our know-how. The process itself turned into this exciting venture for Clara. She watched how an idea—her idea—transformed into something tangible. And once the final design was revealed, it was a knock-out! CBH nailed every nook and cranny, I'm telling you. The cherry on top? They made 100% sure that their beautiful craft blended seamlessly with the Sweet Delights brand for our Mother’s Day art exhibit...no loose ends there!

Making Customers Happy

The CBH squad did more than just follow Clara's first request. Recognizing an opportunity to make the experience be­tter for customers. Our experts suggested adding stickers with the bakery's logo to the cake boxes. Clara loved this idea. She thought it would make her bakery's treats even more special for customers. Clara felt good about working with CBH team because they went above and beyond to give customers the best experie­nce.

Meeting the Goal: Work Done on Time

As Mother's Day came closer, the best custom box manufacturer in the USA  (CBH) kept their word and managed the project well, paying close attention to details. Our dedicated team made sure the big order of custom cake boxes was finished and delivered on time. Sweet Delights Bakery could then fill their Mother's Day orders. They used the special cake boxes de­signed just for them. The boxes not only showed off their tasty treats but also embodied the spirit of the occasion.